Privacy Policy

Last updated: May 2025

1. Information We Collect

Account info: name, email address when you register
Order info: shipping address, phone number, purchase history
Payment info: processed entirely by Razorpay — we never see or store card/UPI details
Usage data: pages visited, browser type, IP address (via analytics)

2. How We Use Your Information

Process and fulfil your orders
Send order confirmation and shipping updates via email
Respond to customer support inquiries
Improve the Site and our products
Send occasional promotional emails (you can unsubscribe anytime)

3. Data Sharing

We do not sell your personal data. We share information only with:

Razorpay — for payment processing
Shipping partners — name and address for delivery
Cloudinary — for image storage

4. Cookies

We use essential cookies for session management and cart persistence. No third-party advertising cookies are used.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@qawaine.in.

6. Data Security

We use HTTPS, encrypted database connections, and industry-standard security practices. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Contact

Privacy questions: hello@qawaine.in